Ridgeview Dental Support Services
Our Promise
Security
We use HIPAA compliant version of Windows at all times
We use 2-step authentication for all off-site log-ins.
The security of the network is top tier with appropriate firewalls in place.
We make recommendations for our clients' systems in order to ensure reliable and secure connections.
Accuracy
At Ridgeview Dental Support Services we pride ourselves on the accuracy of our work.
We call insurance companies for all verifications and complete verification forms.
We confirm that all treatment is posted completely and in a timely manner.
Confirmation of all validity of insurance is completed several days in advance.
Follow-ups on unpaid balances are done daily, consistently and persistently.
Accountability
A dilemma that our clients have faced is one of the need for accountability that surpasses that of their own most trusted employees. we achieve this by:
Constant periodical audits of all entries made.
Rotation of staff periodically to ensure that any errors are caught and corrected immediately and that our clients receive exceptional Customer Service.
Separation of duties between the office and RDSS. RDSS never handles any cash or checks belonging to the office.
Reliability
At Ridgeview Dental Support Services, we are committed to being available to our clients at all times during business hours. Typically, we are simply an extension and/or an email away.
Testimonials
What They’re Saying
Very professional and reliable service
Mattie
I love working with Anisha
Cheryl Smith
I am very happy with the way the staff is very attentive and responsive. Great people.